Showing posts with label samco. Show all posts
Showing posts with label samco. Show all posts

Sunday, February 15, 2009

Anyone Want To Guess...

...just how I spent a few hours on one recent afternoon and evening? One look at the pic should give you a pretty good idea. (I actually did not use the oven cleaner although I had thought I would need it.)

What a pain in the behind it was too, especially because once I was done I found out that the gas tube on my newly acquired SKS did not fit right. Yep, that means I finally got a replacement Yugo SKS from SAMCO after returning the one they initially sent me as 'new' but that had repaired damage on it.

This one was supposed to be 'new' too, but I noticed right away that the price was about $20 or $30 less, and then saw the serial numbers on the stock and handguards did not match one another, nor did they match any of the serialized metal parts! No wonder the gas tube did not fit properly. Then there is also the gas valve that has corrosion on it, blued over corrosion at that. Otherwise it is in very good condition maybe even excellent (mind you I said otherwise), albeit refinished condition. It just ain't new - no way - not even 'new' for an arsenal refinish.

I do not understand exactly what is up with ordering from SAMCO - but I am wondering if they have a problem with the word 'new' when they describe their products, or if they think I am a moron, or are they simply inept! I sent em an email requesting either a refund, or a replacement gas tube and if that fits told em I would keep the SKS - but if not then they have to give me a full refund and I'll return it. I don't know if I want to go through this a third time, so if I get a refund this time around I may just cancel the whole order. Then again third time could be the charm. Decisions, darned decisions!

All the best,
GB

Monday, January 19, 2009

Yugo SKS From SAMCO - Update

Well, if you have read along, you know I bought a NEW SKS from SAMCO awhile back. When I received it I immediately noticed repair to damage on the stock and some minor cosmetic damage to the metal parts, and one small but bent metal part. I contacted SAMCO and after quite the wait, and many phone calls, I received a return label. A supervisor at SAMCO, who was very nice and seemed right on top of the issue, told me I would get an exchange, and that was fine with me. Since it was taking so long to get that label I called American Express a couple of times and had the charge put on hold. I specifically told the folks at AMEX to take no other action than placing a hold on that charge until they heard from me but they did not follow my instructions. The rifle was delivered back to SAMCO on January 5, I ordered it on or about November 11th. An annoying amount of time for a turn around. Somewhere in there I also received a letter from AMEX saying they had convinced the seller to give me a refund. I wrote SAMCO an email saying I still wanted a NEW SKS if they could sell me one at the original price I had paid. Then, last week, I guess maybe on Thursday or so, I received a call from SAMCO saying they would indeed send me a new one, at the price I paid.

Since then AMEX has screwed up my credit card account by apparently giving me credit twice for the SKS. I have tried to take care of that to no avail, but will cal them again today. First guy I spoke to told me if they reversed the credit they would also add on another $XXX charge instead of just reversing the credit. After I hung up with him, I called back AMEX and the next person to whom I spoke said that would I would not be charged an additional $XXX if the credit was reversed, but they still have not reversed the extra credit. I know I will never wind up with a double credit in my pocket, and it would be wrong to expect such, so I have to give them yet another call and try to straighten this out before it messes up my accounting of my credit card bill.

As for a new replacement SKS, well someone is supposed to call me this week from SAMCO and tell me when it will be sent out. I was assured this one would be in 'new' condition; and I imagine they will make their best effort to assure such is the case. Time will tell, and if and when I receive an exchange I'll let you know how it turns out.

All the best,
Glenn B

Saturday, December 27, 2008

Return of The Yugo SKS

At long last, after having it sit around in its box down in my basement for over a month or was it months, I was finally able to return my recent purchase of a Yugo SKS to SAMCO. I just received the return UPS label from them earlier this week. Can you imagine that, having to wait so long just to receive the return label, and companies in the USA wonder why their business has been falling off. It is not just the bank mess, nor the auto maker mess, it is the incompetence of American workers mess 9or at least the incompetence of the worker hired by the American companies mess - such as in the wetback who can barely speak, read or write English. I suppose that the reason for the long delay in my receiving a UPS label that SAMCO supposedly sent to me weeks ago (and this was the second label they sent me since I never received the first one from them) was the fact that they had my address wrong, at least on the envelope for this label. I don't remember exactly how many times I told the lady who took my information for the return how to spell Glenn, or how to spell my last name, or how to spell my street name and so on. I do remember I had to be quite repetitive because she just kept asking me to spell it over and over again because she no comprende Inglesh so bueno. After waiting a week or two for the first label they were to have sent me, I called in to ask where it was and they said they would send another, but I should wait longer first. When I called back after a further wait, I asked to speak to a supervisor. He had an accent too, but at least he was rather the linguist. Still though, when I received the label this week, the name of the street was spelled incorrectly. Go figure.

There possibly is one bright thing in all this mess to which I can look forward, well maybe it is bright maybe not. At first I was told they were all sold out of Yugo SKS rifles in NEW condition, so they would have to send me a refund instead of an exchange. When I spoke to the supervisor weeks later, he assured me that they would send me a Yugo SKS in new condition as an exchange. When I reminded him that I had been told there were none left, he laughed and said he was certain they would send me a new one. I had ordered a new one in the first place, and they sent one that had been damaged and repaired - obviously not new, not even arsenal refinished to like new condition at that. Funny how that happened isn't it - yet they supposedly still have new ones to send me as an exchange despite the big rush to buy after the election! It almost seems as if someone was pulling our proverbial ding-a-ling by acting as if there was a short supply, maybe just to get the price raised up.

As for the new one they are supposedly going to send me in exchange, I now need to hope for two things - that is is actually in new condition so I do not have to go through the return process again, and that it was not one already returned to them by someone else who already found fault with it. Yes I am a pessimist, I expect the worst to happen and imagine they will send me one that is in worse condition that the one I just sent back to them; but nonetheless I am hopeful that it will turn out to be a new one. It would be an ice surprise for a change if it turns out to be alright.

After reading the last couple of lines above, you may think I am just a whiner and complainer who is not satisfied with anything. That is only partially correct. I bitch and moan with the best of em, but I also know a quality product when I see it, and I know when something sold to me is just a bill of goods as opposed to the real item. If I get screwed then I go into the complaint mode pretty quickly, more so when the seller gives me a song and dance or when they delay the return. Of course there is another side to me, and when I get an item that meets or exceed expectation I give high praise. The thing is though, there is a lot to bitch and moan about when it comes to things we buy nowadays. I don't know if this is just an American thing or not, I tend to doubt that it is solely our problem. Since much of the junk we are presented with in our markets is made elsewhere, I figure people in other places must get the same crap presented to them. Then again, I remember though that American made items, and American service, used to be better. This is no fantasy of my memory either, this is the absolute truth. Sure there were always scam artists who tried to get over with an inferior product, but there was also the seller who sold things of superior quality and who had salespeople and service people and guarantees of a superior nature to present and back up their products. It just is not happening anymore now is it! There I go - off on a tangent, but with sales and service like what I have received you have to wonder about American businesses and how they have the nerve to whine and moan they are not making money.

Let me just say, the Yugo is in the mail, and hopefully I will soon have one that is as they were advertised when I plopped my good money down for one of them. I paid a premium price for one in new condition, and therefore I expect to receive on in new condition - plain and simple. If they again send a clunker, you can bet my dealings with SAMCO will be at an end once I get my refund, and I will post about it here.

All the best,
Glenn B.

Thursday, November 20, 2008

SKS - does it stand for 'Samco Krap Sent'?

No, actually SKS is the designation of a rifle issued by many Com Bloc countries during the 1960's through the 1970's and probably even into the 80s and 90s, but you might wonder if you saw the rifle i just received. I recently ordered one from Samco Global Arms, Inc. It arrived at my house today, and when I got home from work it was waiting for me on the coffee table in the basement right where I would find it when I went down to watch TV. My son knows where to leave things so I will not miss them.

I ordered a NEW CONDITION Yugoslavian SKS, model: M59/66A1, the latest of all the models. When I saw the box, I decided to have a quick dinner before opening it. After dinner I went at the box carefully opening it to make sure I did no damage to the new SKS. I need not have been so careful. You see, as it turned out, the NEW CONDITION SKS was not so new. Now mind you, I know the various conditions for military surplus rifles, of which this is one. I realize that there are New Condition Rifles, Factory Re-Conditioned Rifles (often mistakenly called NEW or NEW CONDITION), Excellent Condition, Very Good Condition, Good Condition and so on down to pieces of out and out krapola. The one I ordered was advertised as NEW CONDITION, and therefore it should have been in a condition that indicated it was new. Mine was not and that was obvious.

For starters, there were two glaring repairs in the wood stock. One was about 1 1/4" x 3/4" x 1 1/4 x 3/4"" in a rectangular shape. Wood had been removed from the stock and this piece put in its place. There was another similar repair that was smaller in size, maybe 1/2" x 1/2" on each side. In addition there are several grooves or gouges, several scratches, and several nicks in the wood stock and wood handguard. Furthermore there are several scratches, scrapes, and dings in the metal parts of the rifle. It also appears as if this rifle has wear to the bolt which would indicate it has been used previously and is not NEW CONDITION. I noticed to that the bore seemed dark, not bright as advertised but will admit I did not clean it due to the other problems. One part, the rear sight had a serial number, but not matching the number on the other parts that were serialized 9and there numbers matched one another). Finally, I noticed that the gas shutoff button was bent.

Now mind you, the attached pictures do not do the damage justice. It was darned hard to get the scratches, nicks and grooves to show at all once the flash filled them in. In real life it all looks worse, except maybe for that repair job - that at least came out as is in the photograph above. The next two photos show the differing serial numbers and some wood dings and a scratch. You would have also seen a scratch on the magazine but I guess the way the flash filled in, or caused reflections - you cannot see it. It is there though right on that side of the magazine.

I could probably have accepted the rifle if the only damage had been the metal scratches, scrapes and dings and the serial number on the rear sight; but the addition of the wood repairs, the other wood damage, and the bent gas shutoff valve, the wear on moving parts as if previously used, and the possibly dark bore make it totally unacceptable. So I fired off an email to Samco about the
problems. I am hopeful this was an oversight on their part due to the increased number of orders they received as a result of the November 4th presidential election. Hopefully they will still have actual NEW CONDITION Yugo SKS rifles in stock and will be able to find me one. Of course if they want to take about $100 off the price of this one, I might go for it because even with the Cosmoline on it I can tell it has a sweet trigger. Otherwise I'll let you know how my attempt at an exchange for one in truly new condition turns out.

Thankfully I ordered and paid for this using my American Express card and they have a pretty good history of assisting with customer complaints against sellers who sell other than what they have advertised.

All the best,
Glenn B