Tuesday, July 6, 2010

MSN Error Code 0x85ad320d

So, I get home tonight, eat dinner, sign onto MSN Hotmail via MSN Live and get a message that my account has been closed due to what APPEARS to have been a terms of service violation.

I headed upstairs to the main PC in the living room, signed onto my MSN Premium account and was able to sign onto my email.

I then called Verizon with whom I have FIOS and through whom I get my MSN Premium. I explained what was happening when I tried to sign onto my email via MSN LIVE / Hotmail. They said there is nothing wrong with my email account but will put me through to MSN. The gentleman at MSN says the only reason they shut accounts like that is for spamming and I explained I am an adult with half a brain and do not spam. He puts me on hold to check things, comes back on the line and says that it was obvious I had not spammed anyone and that my account will be back up and working in about 2 hours.

Aha, I figure - that is only my Hotmail account. I go back to my account via the MSN Premium sign-on and guess what, it does not work now either. I get an error message: Your account has been closed - Error Message 0x85ad320d. That sucks. I imagine though, I can go 2 hours without email. If all is well within 2 hours then all will be well, if not I am going to hate to have to call them again. I was on the phone with Verizon and MSN for over 21 minutes. I have no little patience for that sort of thing especially when it is because I am trying to get someone else's screwup fixed and one call was probably my limit. Oh well, maybe an icy cold Pilsner Urquell will soothe the beast within.

All the best,
Glenn B

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